When Smart Rental Bonds cannot be used

When Smart Rental Bonds cannot be used

Smart Rental Bonds cannot be used if:

• there is a claim in progress on the bond the renter wants to transfer (read an example where the landlord makes a claim before the renter requests a transfer)

• members of a share house are moving to different houses

• a renter has requested to transfer a bond but the transfer process has not been completed within 4 weeks of moving into the new home

• a renter has a RentStart bond loan for all or part of the bond and there is money owing to Homes NSW

• a renter owes money to NSW Government for a previous transfer

• the bond is a retail bond.